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FREQUENTLY ASKED QUESTIONS

what types of services do you offer?

We provide a wide range of in-home care services to meet the unique needs of each client, including: -Personal care assistance (bathing, grooming, dressing, toileting, mobility support) -Companionship and emotional support -Light housekeeping and meal preparation -Medication reminders and basic health monitoring -Respite care for family caregivers -Hourly, daily, and 24/7 care options We tailor each care plan to ensure your loved one receives the support they need while maintaining independence.

how do you ensure safety & quality of care?

Safety and quality are our top priorities. We implement: -Individualized care plans tailored to each client -Regular caregiver check-ins and supervision -Strict hygiene and safety protocols -Continuous monitoring of client satisfaction and well-being Your loved one’s comfort and security are always at the forefront of our care.

how do you communicate with families?

We believe in clear, consistent communication. Families receive: -Regular updates on their loved one’s care and well-being -Immediate notifications of any changes or concerns -Full access to our team, including a direct line to our administrator. We strive to give families peace of mind while keeping everyone informed

what makes sisters compassionate care different?

We’re a family-run, local agency with a lifelong passion for caregiving. You’ll never feel like just a number with us, we treat clients like our own family, provide personalized attention, and offer affordable, high-quality care. Our close-knit team ensures continuity, trust, and a truly compassionate approach.

how do i get started with your services?

Getting started is easy: 1. Contact us via phone or our website to schedule a free consultation. 2. We’ll assess your loved one’s needs and create a personalized care plan. 3. Once the plan is finalized, we match your loved one with the right caregiver and begin care at your convenience.

do you take insurance or other programs?

Coverage depends on your insurance plan or local assistance programs. We work with families to help navigate insurance, Medicaid, and private pay options. During your consultation, we can review what’s available and help you find the most affordable solution.

do you take insurance or other programs?

Coverage depends on your insurance plan or local assistance programs. We work with families to help navigate insurance, Medicaid, and private pay options. During your consultation, we can review what’s available and help you find the most affordable solution.

what if my loved one has special needs or A CHRONIC CONDITION?

We have experience caring for clients with a variety of medical and cognitive needs, including: -Alzheimer’s or dementia -Diabetes, heart conditions, or mobility challenges -Post-surgical recovery -Mental health support and emotional care Our caregivers are trained to handle specialized needs with compassion, patience, and professionalism.

HOW DO YOU HANDLE EMERGENCIES?

All of our caregivers are trained in basic first aid and emergency protocols. In an emergency, we immediately contact the appropriate medical services and notify family members. We also maintain open lines of communication so families are informed in real time.

CAN YOU HANDLE SHORT-TERM OR RESPITE CARE?

Yes! We offer flexible respite care options for families who need temporary relief or support during a short-term situation, such as hospital recovery, vacation, or a busy work schedule.

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